Terms of service
Last Updated: October 15, 2026
Currency: United States Dollar (USD)
Welcome to Wdyplay, an online store operated by WDYPLAY HOLDINGS and focused on Table Lamps.
By accessing our website or placing an order, you agree to these Terms of Service and our related store policies.
1. Business Information
Business: WDYPLAY HOLDINGS
Brand: Wdyplay
Business Address:
3923 SHUTTERFLY ROAD
CHARLOTTE, NORTH CAROLINA 28273
United States
Phone: +1 (404) 926-7073
Email: support@wdyplay.com
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Eastern Time
2. Products
Wdyplay sells Table Lamps.
Product pages may include information about:
- Dimensions
- Materials
- Color and finish
- Lighting features
- Power source
- Included components
- Product price
- Other model-specific specifications
Customers should review the applicable product page before purchasing.
3. Product Images and Colors
We aim to display products as accurately as reasonably possible.
Actual appearance may vary slightly because of:
- Lighting
- Photography
- Screen brightness
- Monitor settings
- Mobile-device displays
Minor display-related differences do not automatically mean a product is defective.
4. Prices
All prices are displayed in:
United States Dollars (USD)
Prices may change before an order is placed.
The price shown during checkout at the time of purchase generally applies to the transaction, except in cases of obvious technical or pricing errors.
5. Payment
Wdyplay accepts the payment methods displayed during checkout.
Depending on availability, these may include:
- Major credit cards
- Major debit cards
- PayPal
- Other supported online payment methods
Only methods actually displayed during checkout should be considered available.
Please review our Payment Policy for additional information.
6. Order Confirmation
After successful checkout, customers may receive an order-confirmation email.
Please review the confirmation carefully.
If you notice an error involving:
- Product
- Variant
- Quantity
- Recipient name
- Shipping address
contact Wdyplay as soon as possible.
7. Order Acceptance
Wdypuzzle—correction: Wdyplay may decline, hold, or cancel an order for legitimate reasons such as:
- Failed payment
- Payment verification problems
- Suspected fraud
- Product unavailability
- Unsupported delivery address
- Significant pricing error
- Incomplete order information
- Technical error
If Wdyplay cancels a paid order that cannot be fulfilled, the eligible amount will be refunded to the original payment method.
8. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Cancellation is not guaranteed until Wdyplay confirms it.
There is no standard cancellation fee for an eligible cancellation approved before shipment.
Please review our Cancel My Order / Cancellation Policy.
9. Processing Time
Orders are normally processed within:
1–2 business days
Processing may include:
- Payment confirmation
- Order review
- Address verification
- Product inspection
- Packaging
- Shipping preparation
Processing time occurs before carrier transit begins.
10. Shipping Destinations
Wdyplay currently offers shipping to:
- United States
- Canada
- United Kingdom
- France
- Germany
- Spain
- Italy
- Belgium
- Portugal
- Australia
Shipping availability is confirmed during checkout.
11. Shipping Rates
Current standard shipping charges are:
United States: USD 39.99
Free standard shipping on orders of USD 1,199+
Canada: USD 69.99
Free standard shipping on orders of USD 1,399+
United Kingdom & Europe: USD 79.99
Free standard shipping on orders of USD 1,499+
Australia: USD 99.99
Free standard shipping on orders of USD 1,699+
The shipping amount displayed during checkout applies to the transaction.
12. Estimated Delivery Times
Estimated total delivery times, including processing, are:
United States: 5–9 business days
Canada: 7–11 business days
United Kingdom & Europe: 8–13 business days
Australia: 10–15 business days
Delivery times are estimates and are not guaranteed arrival dates.
13. Shipping Delays
Delivery may occasionally be affected by:
- Severe weather
- Carrier delays
- Public holidays
- Transportation disruption
- Customs processing
- Incorrect shipping information
- Remote delivery locations
A delayed shipment is not automatically considered lost.
Please review our Shipping Policy for complete shipping terms.
14. International Taxes and Duties
International orders may be subject to:
- VAT
- GST
- Import duties
- Brokerage fees
- Customs-processing charges
Where Wdyplay collects a particular charge during checkout, it will be shown before payment.
Other charges may be collected separately by the carrier or applicable authority.
15. Returns
Customers may request an eligible return within:
30 calendar days from the carrier-confirmed delivery date.
Return authorization is required before sending a product back.
For a standard change-of-mind return, the Table Lamp should generally be:
- Unused
- Clean
- Unmodified
- Complete
- Free from customer-caused damage
- Returned with included components and accessories
- Securely packaged
16. Return Shipping Costs
For eligible change-of-mind returns:
The customer is responsible for return shipping costs.
For verified:
- Damaged products
- Defective products
- Incorrect products
- Materially incomplete orders caused by Wdyplay
Wdyplay covers reasonable authorized return shipping costs.
17. Restocking Fee
Wdyplay does not charge a standard restocking fee for eligible authorized returns.
A reasonable adjustment may apply where legally permitted if a returned product has customer-caused damage or important missing components.
18. Refunds
After an eligible return has been:
- Received
- Inspected
- Approved
Wdyplay normally submits the refund within:
7 business days after return approval.
Approved refunds are normally returned to the:
Original payment method
Refunds are processed in USD.
Your bank or payment provider may require additional time to post the refund.
19. Exchanges
Wdyplay does not offer standard direct exchanges.
If you want another Table Lamp, design, color, or variant, please return the original eligible product and place a new order.
A replacement provided for a verified defective, damaged, incorrect, or incomplete product is not considered a standard exchange.
20. Damaged or Defective Products
If your Table Lamp arrives damaged, defective, incorrect, or materially incomplete, contact:
Please include:
- Order number
- Description of the issue
- Photos or video where relevant
- Packaging photos where applicable
Please keep the product and packaging until Wdyplay confirms the next step.
21. Refused Deliveries
Please do not refuse delivery simply because you changed your mind.
A refused shipment is not automatically:
- An approved cancellation
- An approved return
- An approved refund
Additional carrier or return costs may apply where legally permitted.
22. Customer Responsibilities
Customers are responsible for:
- Providing accurate order information
- Providing a valid shipping address
- Reviewing product specifications before purchase
- Reviewing the final checkout total
- Following product instructions
- Using products appropriately
Customers should contact Wdyplay promptly if an order contains incorrect information.
23. Website Use
You may not use the Wdyplay website to:
- Commit fraud
- Submit unauthorized payments
- Attempt unauthorized access
- Introduce malicious software
- Abuse promotions
- Submit false information
- Abuse return or refund procedures
- Engage in unlawful activity
Wdyplay may restrict access where there is reasonable evidence of fraud, abuse, or security risk.
24. Intellectual Property
Unless otherwise stated, Wdyplay website content is owned by or licensed to Wdyplay or WDYPLAY HOLDINGS.
This may include:
- Brand name
- Logo
- Product descriptions
- Graphics
- Product images
- Website text
- Original content
Protected content may not be commercially copied, reproduced, or distributed without authorization except where permitted by law.
25. Privacy
Our Privacy Policy explains how Wdyplay may collect, use, disclose, and protect personal information.
By using our website, you acknowledge that personal information may be processed as described in that policy.
26. Third-Party Services
Wdyplay may use third-party providers for services such as:
- Payment processing
- Shipping
- Website hosting
- Fraud prevention
- Analytics
These providers may have their own terms and privacy policies.
27. Website Accuracy
Wdyplay makes reasonable efforts to maintain accurate website information.
Occasional errors may occur involving:
- Prices
- Product specifications
- Availability
- Images
- Shipping information
If a material error affects an order, Wdyplay may contact the customer and provide an appropriate resolution.
28. Limitation of Liability
To the maximum extent permitted by applicable law, Wdyplay and WDYPLAY HOLDINGS will not be responsible for indirect, incidental, special, or consequential damages resulting from use of the website or products.
Nothing in these Terms limits liability or consumer rights that cannot legally be excluded.
29. Consumer Rights
Nothing in these Terms is intended to remove mandatory consumer rights.
Customers may have additional rights depending on their state, country, province, or jurisdiction.
Where applicable law provides greater protection, the mandatory legal requirement takes priority.
30. Related Policies
These Terms should be read together with our:
- Shipping Policy
- Payment Policy
- Cancel My Order / Cancellation Policy
- Return & Refund Policy
- Privacy Policy
The more specific policy applies to the relevant part of the transaction.
31. Changes to These Terms
Wdyplay may update these Terms when our products, website, payment methods, shipping arrangements, return procedures, business practices, or legal requirements change.
The Last Updated date will be revised when a new version is published.
32. Contact Wdyplay
For questions about products, orders, payments, shipping, cancellations, returns, refunds, or these Terms, contact:
WDYPLAY HOLDINGS
Brand: Wdyplay
Business Address:
3923 SHUTTERFLY ROAD
CHARLOTTE, NORTH CAROLINA 28273
United States
Phone: +1 (404) 926-7073
Email: support@wdyplay.com
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Eastern Time
For an existing order, please include your Order ID whenever available.