Payment Policy
Last Updated: October 15, 2026
Currency: United States Dollar (USD)
Wdyplay, operated by WDYPLAY HOLDINGS, provides secure online payment options for customers purchasing Table Lamps through our website.
This Payment Policy explains accepted payment methods, billing, payment verification, shipping charges, cancellations, and refunds.
1. Accepted Payment Methods
Wdyplay accepts the payment methods displayed during checkout.
Depending on availability, these may include:
- Major credit cards
- Major debit cards
- PayPal, where available
- Other supported online payment methods shown at checkout
Only payment methods displayed during checkout should be considered available.
Payment options may vary depending on customer location, payment provider, bank, device, or checkout configuration.
2. Currency
All prices and transactions on Wdyplay are processed in:
United States Dollars (USD)
This includes:
- Product prices
- Shipping charges
- Taxes collected at checkout
- Final order totals
- Approved refunds
If your bank or payment provider uses another currency, it may convert the transaction independently.
Any exchange rate, currency-conversion fee, or foreign-transaction fee is determined by your financial institution.
3. Secure Payment Processing
Payment information is submitted through the secure checkout available on the Wdyplay website.
Sensitive payment credentials may be processed directly by third-party payment providers.
Wdyplay does not require customers to send complete credit card information by email.
Please never email:
- Complete card numbers
- CVV or CVC codes
- Banking passwords
- Payment-account passwords
- One-time authentication codes
4. Billing Information
Customers are responsible for providing accurate billing information during checkout.
This may include:
- Full name
- Billing address
- Email address
- Phone number
- Payment details required by the selected payment provider
Incorrect billing information may cause a payment to be declined or delayed.
5. Payment Authorization
Submitting an order does not guarantee that payment will be approved.
A transaction may be declined because of:
- Incorrect card information
- Billing-address mismatch
- Expired payment method
- Insufficient funds
- Insufficient credit
- Bank restrictions
- International transaction restrictions
- Incomplete authentication
- Fraud-prevention checks
Wdypuzzle—correction: Wdyplay cannot override a payment decision made by a bank or payment provider.
6. Additional Verification
Some transactions may require additional verification before fulfillment.
Wdyplay may review:
- Billing information
- Shipping information
- Payment status
- Order information
- Product availability
- Fraud-prevention information
An order may be temporarily held while verification is completed.
7. When Payment Is Charged
Payment is submitted when the customer completes checkout and places an order.
Once payment is successfully authorized or confirmed, the order may begin processing.
Receiving an order confirmation does not mean that the Table Lamp has already shipped.
8. Order Total
Before submitting payment, customers should review the complete checkout total.
Depending on the order, this may include:
- Product subtotal
- Discounts
- Shipping
- Applicable taxes
- Applicable duties where collected
- Final order total
The amount displayed during checkout before payment is submitted is the amount applicable to the transaction, subject to correction of an obvious technical or pricing error.
9. Current Shipping Charges
Current standard shipping rates are:
United States: USD 39.99
Free standard shipping on orders of USD 1,199 or more
Canada: USD 69.99
Free standard shipping on orders of USD 1,399 or more
United Kingdom & Europe: USD 79.99
Free standard shipping on orders of USD 1,499 or more
Australia: USD 99.99
Free standard shipping on orders of USD 1,699 or more
The shipping amount displayed at checkout is the amount that applies to your order.
Please review our Shipping Policy for complete delivery information.
10. Taxes and International Charges
Applicable taxes may be calculated during checkout where required.
International orders may also be subject to:
- VAT
- GST
- Import duties
- Customs-processing charges
- Brokerage fees
If Wdyplay collects a charge during checkout, it will be included in the order total.
Charges not collected by Wdyplay may be collected separately by the applicable carrier, customs authority, or government agency.
11. Declined Payments
If a payment is declined, customers may:
- Check payment information
- Verify the billing address
- Confirm available funds or credit
- Complete any required authentication
- Contact their bank
- Use another payment method available at checkout
Orders with unsuccessful payments will not normally proceed into fulfillment.
12. Pending Payments
A payment may temporarily appear as Pending while the bank or payment provider processes the authorization.
A pending authorization does not necessarily mean a completed charge was collected.
If the transaction does not complete, the financial institution may release or remove the authorization according to its own processing schedule.
13. Duplicate Charges
If you believe you were charged more than once for the same order, contact Wdyplay.
Please provide:
- Full name
- Order number
- Email address used during checkout
- Transaction date
- Transaction amount
If needed, you may provide only the last four digits of the payment card.
Do not send the complete card number or CVV.
14. Order Cancellation
Customers may request cancellation within:
24 hours after placing the order
provided fulfillment has not progressed beyond a stage where the order can reasonably be stopped.
Submitting a cancellation request does not guarantee approval.
Please review our Cancel My Order / Cancellation Policy for complete details.
15. Cancellation Refunds
After an eligible cancellation has been approved, Wdyplay normally submits the refund within:
7 business days after cancellation approval
The refund is returned to the original payment method.
The customer's bank or payment provider may require additional time before the funds appear.
16. Return Refunds
Eligible returns are governed by our Return & Refund Policy.
Approved return refunds are normally processed after the returned product has been:
- Received
- Inspected
- Approved
The applicable refund is then submitted within the timeframe stated in our Return & Refund Policy.
17. Refund Method
Approved refunds are normally returned to the:
Original payment method used for the purchase
For example:
Credit or debit card: Original card
PayPal: Original PayPal transaction
Other supported payment method: Original transaction
Refunds generally cannot be redirected to:
- Another card
- Another person's account
- An unrelated bank account
- Another unrelated payment method
18. Refund Currency
Approved refunds are processed in:
USD
If the original transaction was converted into another currency, the local-currency refund may differ because of:
- Exchange-rate changes
- Currency-conversion fees
- Bank policies
- Payment-provider policies
Wdyplay does not control these independent conversion differences.
19. One-Time Purchases
Unless clearly stated otherwise during checkout, purchases from Wdyplay are:
One-time transactions
Purchasing a Table Lamp does not automatically enroll customers in:
- Subscription billing
- Recurring payments
- Automatic renewals
20. Pricing Errors
If an obvious pricing or technical error occurs, Wdyplay may contact the customer before fulfillment.
Depending on the circumstances, we may:
- Correct the error
- Ask whether the customer wishes to proceed
- Cancel the affected order
- Issue the applicable refund
21. Payment Disputes
If you believe there is an issue involving a payment, order, cancellation, return, or refund, please contact Wdyplay so we can review the transaction.
Customers retain applicable rights to contact their bank, card issuer, or payment provider.
22. Changes to This Policy
Wdyplay may update this Payment Policy when:
- Payment methods change
- Shipping charges change
- Checkout functionality changes
- Refund procedures change
- Business practices change
- Legal requirements change
The Last Updated date will be revised when changes are published.
23. Contact Wdyplay
For payment, billing, checkout, pending transaction, duplicate charge, cancellation refund, or refund-status questions, contact:
WDYPLAY HOLDINGS
Brand: Wdyplay
Business Address:
3923 SHUTTERFLY ROAD
CHARLOTTE, NORTH CAROLINA 28273
United States
Phone: +1 (404) 926-7073
Email: support@wdyplay.com
Support Hours: Monday–Sunday, 8:00 AM–5:00 PM Eastern Time
For an existing transaction, please include your Order ID whenever available.
